The video’s a bit shaky (I had a student record it), but I think it’s a good illustration of the power of persuasive writing. In this video, I share with students a story of a time when I had to replace our toilet–3 times. Eventually, I ended up filling out a complaint form which, in the end, persuaded the manufacturer to pay me for my efforts.
It’s a good example of why details are important when writing persuasively.
The actual complaint form, and a copy of the resulting check is below.
Click this link to see the complaint form: Menards Toilet Complaint Form
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